Introduction

Welcome to Saltbush Innovations, a trading name of Wadimedia Pty Ltd, ABN 52 128 782 347. By accessing our website and using our services, including Saltbush AI, you agree to be bound by these terms and conditions ("Terms"). These Terms apply to all visitors, users, and others who access or use our services.

Subscription Services

• Payment Terms: Our subscription services are billed on a month-to-month basis. Payment is required in advance of the service period.

• Cancellation Policy: Subscriptions can be canceled with written notice via email at any time. Software services under contract at the time of cancellation require payment in full.

• Renewal and Cancellation: To avoid additional charges, cancellation requests must be submitted at least 5 days before the subscription renewal date.

Requests made less than 5 days before renewal will result in billing for the final month, with cancellation effective the following month.

Done With You Services

These services, such as lead reactivation campaigns, require collaboration with our team and are fixed-fee in nature.

• Payment Terms: Payment is required upfront for the agreed service period.

• Refund Policy: Refunds are not available for services that have commenced or been completed.

Custom Builds

• Deposit and Payment: A deposit of 50% of the total project cost is required to commence work, with the balance due upon project delivery.

• Refund Policy: No refunds for work commenced or completed.

Intellectual Property Rights

All content and services on our website, including software, logos, and text, are owned by Saltbush Innovations or its licensors. Use of our content and services is subject to copyright and intellectual property laws.

User Responsibilities

Users must comply with all laws and regulations and refrain from illegal activities, harassment, rights infringement, and spreading malicious software.

Disclaimer of Warranties

Services are provided "as is." We disclaim all warranties to the maximum extent permitted by law and do not guarantee the accuracy or reliability of our services.

Client Responsibilities and Content Compliance

Clients of Saltbush Innovations are solely responsible for the content of the marketing communications sent out on their behalf to their prospects, leads, and clients using our services and software products. This includes ensuring that all content complies with applicable laws and regulations, including those enforced by the Australian Communications and Media Authority (ACMA) and relevant data protection and privacy legislation in Australia, USA, Canada, UK and the EU.

Liability for Content-Related Issues

It is the client's responsibility to address and resolve any complaints or legal issues arising from the content of their marketing communications. This includes, but is not limited to, complaints made to all relevant authorities in the recipients jurisdiction, such as the ACMA (Australian Communications and Media Authority), regarding unsolicited communications, content appropriateness, or any other breach of regulatory requirements.

Refund Policy in the Context of Content Complaints

Complaints or legal issues related to the content of marketing communications facilitated by our services or software do not constitute a deficiency in the provision of our services or the functionality of our software products. As such, these issues do not entitle the client to a refund under our Refund Policy.

Clients are encouraged to review their marketing content carefully and ensure it adheres to all legal and regulatory standards to prevent such issues. Saltbush Innovations provides the platform and tools for marketing communications, but the responsibility for the content's legality and compliance rests with the client.

Indemnification

Furthermore, clients agree to indemnify and hold harmless Saltbush Innovations (Wadimedia Pty Ltd), its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with the client's marketing content or failure to comply with applicable laws and regulations.

Limitation of Liability

Saltbush Innovations is not liable for any damages or losses arising from the use or inability to use our services, to the extent permitted by law.

Indemnification

Users agree to indemnify Saltbush Innovations against any claims arising from their use of our services, violation of these Terms, or infringement of third-party rights.

Governing Law and Jurisdiction

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia, notwithstanding any conflicts of law.

Changes to the Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes indicates acceptance of the new Terms.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

Entire Agreement

These Terms constitute the entire agreement between the parties regarding our services, superseding prior agreements.

SMS or Text Marketing Communication

By signing up via text, you agree to receive recurring automated marketing messages, including buy not limited to, cart and appointment reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message frequency varies. Msg & data rates may apply. Your Privacy is our priority. Your information will not be shared.”

Contact Us

For questions about these Terms, please contact us

Effective Date: February 20, 2024